Shipping
Shipping is via surface mail, and within Australia only; with regret we do not accept international orders... However our stockists might be able to help you!
Orders are generally shipped out within 1-2 working days, and qualify for free shipping if over $200.
If there are any delays or issues we'll let you know asap.
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Payment
Payment is via Paypal, using either a Paypal account or a credit/debit card. Other payments are processed through Square. If you would prefer to pay another way, send us an e-mail at sales@criminalelements.net
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Returns
Returns or exchanges on fragrances that have been used cannot be issued, however we will address genuine issues on a case by case basis. Please contact us if you have any concerns
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Ingredients
Ingredients can be tricky. Due to the proprietary nature of our formulations, a detailed list is not provided. If you have allergies or sensitivities, please consult the product information page on this site
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Anything
Else
For more information,
or if you have a more specific question that isn't covered here, please do
not hesitate to ask us.
We will get back to you as soon as we can =)